Overview
St. Joseph Hospital realized that sometimes, friends and family can't visit a loved one in the hospital, but they still want to show they care. So Scorpion Healthcare built a customized online gift shop that lets family and friends send flowers and gifts to patients at the hospital. Not only was this feature well-received by the family and friends, it helped to increase revenue for St. Joseph Hospital that could be used to expand the hospital services. If you wish to see the online gift shop, please visit http://www.sjo.org/.
The Business Challenge
St. Joseph Hospital understood that a patient in their hospital is sometimes hundreds or thousands of miles away from loved ones. Yet, that shouldn't prevent family and friends from expressing their love and support by sending gifts, flowers and cards. However, St. Joseph Hospital was concerned that a customized, online gift shop that can be easily administered would be too cost prohibitive. When St. Joseph Hospital called Scorpion Healthcare, we first assessed their needs and then assured them we could deliver a product to them on time and within budget.
System Requirements
- A Simple User Interface
- Ability to Easily Add/Edit/Delete Products
- Method for Defining Categories and Sub-categories to Products
- Automated Notification of Placed Orders
- Credit Card Processing
- Ability for Customers to Attach Personalized Notes to Products Purchased
- Support High Traffic to the Website
- Extensible Framework for Future Modifications
- Secured Storage and Processing of Sensitive Information.
The Solution
Having designed and built numerous e-commerce systems for different companies, Scorpion Healthcare already had developed many of the core aspects of the system St. Joseph Hospital would need for their project. What was left was to determine how the system would accommodate the individual needs of St. Joseph Hospital. By utilizing our proprietary framework of tools and code libraries (called TOPAZ), Scorpion Healthcare was able to deliver a highly functional, cost-effective e-commerce system to St. Joseph Hospital.
This system has helped drive traffic to their website, increase gift-shop revenue and increase good will with the patients and their family and friends.
To find out how an online gift shop can help patients, family and your revenue, please give us a call at (866) 763-3419, or fill out our online contact form.