Overview

Live events form the cornerstone of St. Joseph Hospital's interaction with the surrounding community. Scorpion Healthcare created a system that helped them easily manage all aspects of event planning: scheduling, enrollment, payment processing and attendance. To see the event system in action, please visit this link.

The Business Challenge

Every month, St. Joseph Hospital would hold community events such as lectures, classes, support groups and fundraising socials. However, the staff had only a manual system for notifying interested parties that new events were scheduled. Additionally, enrollment in such events was handled via 2-4 people on staff who had to fit scheduling into the many other tasks of any given day. Attendance was poorly tracked and payment for classes often fell through the cracks. Needless to say, the staff was exhausted and the management unhappy with the complexity of organizing a community event.

With successful projects such as the Content Management System and the Online Gift Shop completed, St Joseph Hospital sought Scorpion Healthcare's help in cleaning up this event planning nightmare. Again, we started by compiling a list of deliverables St. Joseph Hospital would need for this system to reduce labor, expenses and frustration.

System Requirements

• A fully functioning administration console with easy event modification.
• Attendance tracking functionality for managing max seating, total enrollment and waiting lists.
• An automated system for sending reminders to participants of upcoming events for which they are scheduled.
• Online payment processing for events.
• The ability for people to create a login to the system for easy enrollment and management of event schedules. Users can login and see which events they are scheduled for and edit personal information. Enrolling in subsequent classes is quick and simple.
• Attendance sheets can be printed and taken to class.
• Changes to the event must notify attendees of those changes.

The Solution

Using Microsoft's .NET platform, Scorpion Healthcare quickly developed a fully functioning event system. The event system was integrated with their website and provided visitors an electronic method for the enrollment and management of events that interested them. When the project was completed, St. Joseph Hospital noted a substantial reduction in the man hours required to host an event. Employees were happier that their focus could be placed on more pressing issues, and management was thrilled that enrollment fees were up while costs were reduced.

To find out how an event system can help you plan and manage community events, please give us a call at (866) 763-3419, or fill out our online contact form.